Before our expert technician arrives at your home to service your air condition system, please take a moment to make sure that you are prepared for the appointment. In that way, you can ensure that your expert technician has all of the information he needs, and can get directly to work getting your Carrier system into top-performing condition.
Here are a few things to do in preparation for your service appointment:
Know where is the A/C located.
Check your air filter to be sure it's not blocked.
Be ready to explain clearly what symptoms or problems you have faced.
Know how long ago your problem began.
Make sure the you are selecting the right mode at the remote control.
Prepare the warranty certificate and the invoice.
Be prepared to answer the phone. Our service team will call to confirm the appointment on their way.
Make available a file containing information on all prior services performed on your A/C system.